Privacy Policy
GatiVihar Packers and Movers are committed to providing maximum care in safeguarding your privacy so that the information remains secure and confidential during your engagement with us.
Collection of Information
Below is the information collection process, how we use it, our security measures, and the legal basis for sharing the information.We will collect information and data including your name, street address, contact number, or e-mail in case you decide to avail of our services. All these are used to allow the smooth processing of your relocation service, including booking and tracking shipments. We may also collect non-personal information including IP addresses for website analytics and improvement purposes.
Usage of Information
Your personal information is strictly used for service-related purposes, with:
- Customer service requests and bookings management
- Customer Support and Issue Resolution
- Service improvement and your online experience
We will not sell, share, or trade your personal information to any third-party provider except to execute service or if the law requires.
Information Protection
Our systems implement high security measures including encryption protocols and secure data storage that only authorized personnel can access. Our system is updated regularly to ensure there is no unauthorized access.
Cookies
Our website uses cookies for aggregate and non-personal information to help enhance your online experience and remember your preferences. Cookies can't collect personally identifiable information, but they may collect data on website traffic and interactions. You can configure your browser to refuse cookies or alert you when cookies are being sent; however, refusing cookies might affect the overall experience of your website.
Data Retention and Disposal
We only retain personal data for so long as is needed to deliver the service or for our obligations of lawfulness. We securely dispose of it when no longer required, in accordance with industry best practice.
Third-Party Services
We may share information with third parties who offer services in our best interest, such as insurance companies and logistics partners, to ensure that we deliver the very best service experience. We will expect third parties to maintain the confidentiality and integrity of data.
Your Rights
You shall have rights, which include:
- Right to access and update your details.
- Right to delete
- Right to object to marketing
You can exercise these rights through our customer service team.
Privacy Policy Change
GatiVihar Packers and Movers may modify the privacy policy from time to time without notice. Visit this page from time to time for the current version.